Privacy Policy

Last updated: March 2026

At PaxEm Health, we take your privacy seriously. This policy describes how we collect, use, and protect your personal and health information when you use our platform and services.

1. Information We Collect

  • We collect information you provide directly, such as your name, email address, phone number, and health-related information when you create an account or use our services.
  • We automatically collect certain technical information when you use our platform, including device information, IP address, browser type, and usage patterns.
  • When you use our healthcare services, we may collect medical records, prescriptions, lab results, and other health data necessary to provide care.

2. How We Use Your Information

  • To provide, maintain, and improve our healthcare platform and services.
  • To connect you with healthcare providers, process appointments, and facilitate telemedicine consultations.
  • To send you important notifications about your health, appointments, and account updates.
  • To personalize your experience and provide AI-powered health insights and recommendations.
  • To comply with legal obligations and healthcare regulations.

3. Data Sharing & Disclosure

  • We share your health information with healthcare providers only when necessary to deliver care and with your consent.
  • We do not sell your personal or health data to third parties for marketing purposes.
  • We may share anonymized, aggregated data for research and analytics to improve healthcare outcomes.
  • We may disclose information when required by law, regulation, or legal process.

4. Data Security

  • We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data.
  • All health data is stored in compliance with applicable healthcare data protection standards.
  • We conduct regular vulnerability assessments and penetration testing to ensure platform security.

5. Your Rights

  • You have the right to access, update, or delete your personal information at any time through your account settings.
  • You can request a copy of all data we hold about you.
  • You may opt out of non-essential communications while still receiving critical health-related notifications.
  • You have the right to withdraw consent for data processing where applicable.

6. Cookies & Tracking

  • We use essential cookies to maintain your session and provide core functionality.
  • Analytics cookies help us understand how users interact with our platform to improve the experience.
  • You can manage your cookie preferences through your browser settings.

7. Data Retention

  • We retain your account information for as long as your account is active.
  • Health records are retained in accordance with applicable medical record retention laws.
  • You may request deletion of your data, subject to legal and regulatory requirements.

8. Changes to This Policy

  • We may update this privacy policy from time to time. We will notify you of any material changes via email or through the platform.
  • Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have any questions about this privacy policy or how we handle your data, please contact us at futurepathhealth23@gmail.com